The Good News | If you read the fine print, (under advance options) you can follow the instructions to prevent the CC auto installer to not delete existing CC versions. You must perform a fresh reload of all Plugins. (2) Photoshop CC 2015 installs without any Plugins. I stopped and spent an hour reading and researching all the small print.ĪDOBE WILL UNINSTALL all existing CC versions on your computer if you choose Auto Upgrade with Creative Cloud desktop. After CC scanned and searched my hard drives it announced that it would perform the most fantastic tasks known to mankind and update and install all these new and wonderful apps. After I erased their 10Gb gifts, rebooted and relaunched the Creative Cloud app, the CC icon appeared up on my toolbar. Their Creative Cloud application could not perform an auto launch and created five ACC.log files of 2gb each. This time around, I found that Adobe did it again. Then for the most part, once you get beyond the actual install the real horror show begins as your third party plugins become broken, manual loading is required, extension managers no longer work and actions or presets no longer work. Over the years I have had only terrible experiences with their updates, upgrades and new purchases so I now pucker up when it is time for me to upgrade their products. They are a widely known as a big monolithic business run by marketing and not customer relations or quality control. Anytime I hear Adobe and the words update I cringe. This issue does not exist in Adobe Photoshop CC 2014, so if you require all plugins to work, you will need to reinstall PS CC 2014 in order to use all of your plugins.Īdobe announced on June 15th updates for Photoshop and other Adobe applications thru its Creative Cloud. Thank you for your patience, at this time we are awaiting a response from Adobe on the confirmation and status of this bug. The reason it affects Topaz Labs disproportionately, is that we are lower in the alphabet, and tend to be near the bottom of our customers’ Filters menu. We understand this is limiting, but unfortunately, we do not have any control over the bug. We were able to replicate the bug, and resolved that in order to get our plugins to work, you will need to move us into the 5th slot or higher in order to function. So, options 6, 7, 8, 9, 10, etc, will not launch. Upon extensive investigation, it appears that the reason our software is not launching is that Photoshop launches the first 5 plugins in the 3rd party Filters menu, but stops after 5. We have identified a bug in the current (July 2015) version of PS CC 2015 that causes Topaz Labs plugins to not launch. July 20th TOPAZ HAS ANNOUNCED THIS ALERT based on validation of Imagenomic and Fritzimages investigation
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